Ulta. Run, don't walk away. - Esthetician II Ulta Beauty Employee Review

1.0
Sep 4, 2012
Recommend
CEO approval
Business Outlook

Pros

I am really stumped. I want to write something. There just isn't anything.

Cons

1. You will be lied to. I was told that I would be making a $1 more an hour than I am. 2. Your hours will be cut. Always. And usually right before Christmas. I was told that I would be working 32 hours a week. On a good week I work 22. 3. The salon is dirty. Not because you do not clean it, but because it is more than light cleaning dirt. Walls need to be scrubbed, baseboards cleaned, floors polished, etc. 4. No education at all for Estheticians. OK, minimal. You will sometimes be allowed to attend a Dermalogica class. However when you do your hours will be cut to make up for the time you were gone. It will take Ulta about 4 weeks to reimburse you for gas. 5. You will be lied to again. You will be told that you are going to be paid for Dermalogica training and you will not be paid. 6. You will not have proper supplies. You will be told to buy them yourself. If you are really lucky than your manager will buy them out of her own pocket and ask if you really need them. 7. You will not have the supplies to follow your skin care protocols. However you will still be expected to service the customer. 8. Your steamer will break since you do not have distilled water. You will wait several weeks for a new one. Never mind that many skin care services require the use of a steamer and clients expect it. 9. Washing machine breaks. You will be told to take home the laundry and do it yourself. Do not be surprised if you are told to reuse or not use towels for a service.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Gratis There are good hard working people that want to do well. I am still there (barely) because I haven’t completely given up that things will be handled/addressed correctly for those not aligned with company vision and expectations. However after 5 years of inaction it’s hard to believe that positive change will actually and maybe just maybe Myself and others that are dedicatedI will be recognized vs taken for granted.

Cons

No furthering development Keep toxic (leaders especially) allowing unacceptable behavior conduct and violation of company code Communication is very poor…it’s inconsistent,For example managers are not provided with direct email accounts so it’s a community email box. This causes a large amount of information to be read by the wrong audience and is not communicated if read by the wrong leader

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