Poor Management/Treatment of Employees, Good Rewards Program for Customers - Cashier Ulta Beauty Employee Review

2.0
Sep 9, 2012
Recommend
CEO approval
Business Outlook

Pros

-Great rewards program for customers -lots of coupons for customers -nice selection of products and services (spa facials, hairstyling, makeup, etc)

Cons

-Promotions are a joke...in the salon my friend went up in levels as a stylist but SHE didn't make more money, could charge more and the STORE made more money. I was promoted from cashier to "prestige" makeup side which they made seem like it was a big deal but once again, NO pay increase but more work and have to come to mandatory meetings. -There were cliques within management and they had a superior air that made them difficult to relate to often times yet all of them still lived at home so they weren't making that great of money, clearly. -Crappy hours so checks weren't that great -It's a beauty and makeup store yet most of the management couldn't be bothered to really put on good looking makeup

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5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Lovely people to work with

Cons

Credit card signs ups at register

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Gratis There are good hard working people that want to do well. I am still there (barely) because I haven’t completely given up that things will be handled/addressed correctly for those not aligned with company vision and expectations. However after 5 years of inaction it’s hard to believe that positive change will actually and maybe just maybe Myself and others that are dedicatedI will be recognized vs taken for granted.

Cons

No furthering development Keep toxic (leaders especially) allowing unacceptable behavior conduct and violation of company code Communication is very poor…it’s inconsistent,For example managers are not provided with direct email accounts so it’s a community email box. This causes a large amount of information to be read by the wrong audience and is not communicated if read by the wrong leader

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