Read the reviews first before applying - Skin Therapist Ulta Beauty Employee Review

2.0
Oct 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Loved my coworkers, the Dermalogica training was great, 25% discount, salon was tight knit & I learned a lot from veteran employees. Salon employees receive free services, customers and tips were generous.

Cons

They got rid of the best manager I've ever worked for & brought in someone no one can stand. My hours were cut severely & I was expected to do everything with nothing and FOR nothing ( min wage.) We were micromanaged to death. Breaks are few & if you have physical limitations it's not the job for you. You're expected to constantly recruit people for facials & do all the salon duties if you don't have a client. If they no show too bad; you have to do conversions instead. I have a painful autoimmune disease & it finally became too much. My body decided my fate at Ulta for me & I don't miss the long hours, not having life outside of work & the emotional & physical pain for min wage ( commission structure is a joke.) Licensed professionals deserve better than this; I also have a college degree BUT beauty is my passion. If that were the focus instead of the almighty dollar then they'd have unlimited success. Also the clear bags/ check every time one leaves the store is humiliating. That's what cameras/ security is for. 3/4 of the salon left at once so that's saying something. My GM bad mouthed them afterwards, + they were all friends of mine. I stayed too long being miserable.

Explore other reviews about Ulta Beauty

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Ulta has an amazing team and has great management.

Cons

They are short with hours.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Gratis There are good hard working people that want to do well. I am still there (barely) because I haven’t completely given up that things will be handled/addressed correctly for those not aligned with company vision and expectations. However after 5 years of inaction it’s hard to believe that positive change will actually and maybe just maybe Myself and others that are dedicatedI will be recognized vs taken for granted.

Cons

No furthering development Keep toxic (leaders especially) allowing unacceptable behavior conduct and violation of company code Communication is very poor…it’s inconsistent,For example managers are not provided with direct email accounts so it’s a community email box. This causes a large amount of information to be read by the wrong audience and is not communicated if read by the wrong leader

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