Great in theory...operational improvements are needed - Anonymous employee Ulta Beauty Employee Review

4.0
Jun 29, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you have a passion for retail cosmetics, Ulta is a great option for a career. The company and retail positions can be exciting and challenging.

Cons

The operations/corporate side of the business could use a good overhaul. Many aspects are dreadfully inefficient. The register computers/network causes never ending frustrations to customers and employees and this is after "improvements". Stores are unable to review or alter shippments which in this business is dreadful. Individual stores are far too dependant on a corporate office for too many things.

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5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

sweet company that appreciates their employees, great gratis!

Cons

the hours kind of suck sometimes

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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