Frustrating - General Manager Ulta Beauty Employee Review

2.0
Jun 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Great opportunities for advancement in a variety of different directions. The company's growth is impressive in the retail market. Tons of gratis from vendors.

Cons

The company talks a lot about customer experience, but is very operationally heavy. Then there is the added complexity of running two different businesses, salon and retail. This makes finding the right fit for GM's and especially DM's difficult. This makes the company stand out in the industry, but hard to find managers that can integrate all the initiatives. This combined with redundant and overly complex processes are a big part of why GM turn is so high. Having half of the attendees to the GM conference first timers, is not because the company is growing that fast.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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