Where do I start... This place is ridiculous. - Retail Operations Manager Ulta Beauty Employee Review

2.0
Sep 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Gratis, employee discount, honestly that is all I can think of.

Cons

Scheduling, (lack of) training, no support from HR or upper management, rude customers, favoritism.

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Ulta Beauty Response
6y
We would like to hear more from you; please contact our We Care, Let’s Talk line at 855-478-5821, thank you.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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