Glass Ceiling is Right Above Me - Key Holder Ulta Beauty Employee Review

1.0
Oct 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Gratis Employee Discount Employee Appreciation/Friends and Family Discount

Cons

Working closely with almost all or all females causes serious drama Management often play favorites and will make you feel uncomfortable/not wanted Hardly any opportunity for advancement Too many and often ridiculous rules, particularly pertaining to dress code Limitations of power for everyone, especially cashiers, lead cashiers, and key holders If sales goals are not met, hours are cut, which makes it difficult to improve sales or complete tasks General unhappiness among many employees Big brother complex - Cameras are everywhere and everything you do is seen No full-time opportunities unless you are a manager (not a key holder) or as a stylist, if you make and exceed commission for the first three months of employment Terrible benefits plan Managers meetings that are held are to discuss other employees - Doesn't seem fair

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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