Worst Retail Management Experience Ever! - General Manager Ulta Beauty Employee Review

1.0
Feb 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Gratis and working with brand partners. Opportunity for advancement.

Cons

My personal experience was not positive. Training consisted mainly of watching videos for 2 weeks (I'm a hands on learner). I was told that I would train in my store with another GM for 2 weeks, that never happened. In short, I do not feel that I was set up for success. I found the culture to be very toxic from the DM and LP person on down. I personally couldn't handle the gossip, backstabbing, and drama. I was an over paid adult babysitter. I've never been so happy to leave an organization.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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