How is this company still working? Stay Away!!!! - Assistant Store Manager Ulta Beauty Employee Review

1.0
Jul 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Great concept that is able to generate sales regardless of how it is run.

Cons

Managers are basically sales associates that have a very full plate of tasks to complete themselves, plus all of the management functions; which creates a dysfunctional system. Company openly acknowledges that it doesn't give enough hours to meet the needs for the amount of work that needs to be accomplished. Also has incredible turnover, over 100 percent of employees left in less than 8 months and even had many of the new hires after that initial exit left when I was there. I would not be surprised if for the full year they hit near 200 percent turnover Terrible pay , bonus program is a joke, the goals or so insanely high and it is nearly impossible to meet. They also lied about that fact when I was deciding to accept their offer or not, because most retail bonus programs often rarely pay out, so I made it a point to get a clear answer(Force them to not give me a general platitude but specific percentage of employees bonusing).

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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