Not a company it once was. - Manager Ulta Beauty Employee Review

2.0
Aug 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Discount on hair services and product. I have met some great people that I would consider friends once I leave.

Cons

DM has their favorite managers and GMs. They receive special attention including gifts and inside information. If they don't like you, no matter how hard you work, you will purposefully hold you back and treat you different. There is no encouragement or praise only threats of write ups. Upper managers (DM and regional) dig through our damages (returned product from customers) and makes us put anything that looks "sellable" back on the shelf. BUYER BEWARE you may be buying items like lipstick, mascara and hair products that have been most likely used and returned by other customers. It's disgusting but we are made to do it then threatened to be written up over high damage numbers.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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