4.0
Apr 28, 2010
Former employee
Cedar Rapids, IA
Recommend
CEO approval
Business Outlook
Pros
I was a little skeptical when I first started working at the store because I had never worked in that kind of retail environment before. However, the training was extremely throrough and I appreciated being encouraged to test out all the products without having to buy them. Management feedback was very helpful, especially during the learning process since there are so many things to learn about cosmetics.
Cons
Moody customers and strict enforcement of dress code (which wasn't even that difficult to maintain, there was just little leeway). Also, if a customer wanted to do a return, a keyholder had to be buzzed up to the front, which could take awhile and make customers even more annoyed.