Responsibility outweighs the below market pay - General Manager Ulta Beauty Employee Review

2.0
Sep 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The products Ulta has to offer are phenomenal, the gratis rocks and the general manager conference held once a year is absolutely amazing!!

Cons

no breaks, no lunches, unrealistic expectations, limited staffing hours, corporate does not care very high turnover amongst employees. As a General Manager at ULTA, corporate management believes stores can serve guests, task, make budget, clean, train, etc on a limited amount of hours. 240 hours a week to conduct truck, planos, cashiers, prestige, management all while we play LP with one person on the floor at a time due to lack of hours babysitting girls that fill up their bag with $2000 worth of merchandise then try to run out of the store and not being able to provide pristine guest service to the other guests that actually want to buy their products. They continue to push and push their employees to their breaking point!!!!!! They overly expect way too much from their employees and there is NEVER just a simple thank you for what you do

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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