Pros
I like my coworkers and the employee discount is generous. Sometimes you get free stuff for doing events or attending special training so a nice bonus.
Cons
General manager is very unapproachable due to her defensive nature. She speaks very sharply (even to customers) and her comments can be a little uncalled for, sometimes emotionally abusive. She is also notorious for gossiping about employees. Not a healthy work environment. A lot of focus is put on guest surveys and giving the guests the best experience possible but we are consistently short staffed and only have one person working the sales floor when there are multiple customers in the store. When we do poorly on surveys, floor employees are blamed even though it is management who makes the schedules. I understand the nature of this job is retail, but hours are way too off and on for anyone to sustain any kind of work/life balance. Or pay their bills.