Very clique. NO leadership. - Anonymous employee Ulta Beauty Employee Review

2.0
Nov 2, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gratis, Salon discount. Knowledge of beauty information (makeup techniques, ect...)

Cons

No leadership, vey clique. one of the few worst managers I've ever had! The managers simply do not do anything. They sit in the office & break room playing & gossiping with associates and/or vendors vs managing the floor & helping guests. Not focused on customer service. Favoritism with select associates & vendors. The ones they do not care about, they are simply rude to. There was no training. They simply put forms & videos in front of you& that is it. Company seems not to care about training, morale and the guest.

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Pros

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Cons

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1.0
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Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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