It's not the worst - Prestige Manager Ulta Beauty Employee Review

Working on Thanksgiving Day. Ulta is a company made up primarily of women, and it baffles me why they would ever decide to open on one of the only two days in the year we have always counted on having off for our families. Corporate is stingy with pay. I have been here for several years (almost six) and am still making less than $16 an hour. My raise every year is a joke. 20 cents one year, 26 cents the next, and so on. Bonus is only based on if you meet a strict set of criteria, which include survey scores, cutting payroll and theft. It is almost impossible to get all of the criteria, and if you are a store that exceeds these goals, the bonus doesn't increase. THERE ARE NOT ENOUGH EMPLOYEES!!! We are expected to give wow experiences to each and every guest, all with a skeleton crew and never enough hours to complete tasks.The turnover is terrible, so we are constantly training new people, without additional hours to do so. There are never enough hours for our shipment process, which means that thousands of products sit in the back in boxes while customers cuss us out for not having it. Upper level managers are disconnected and have no idea how hard it is to really run a shift with the little amount of resources we are given.