first and final retail job for me - Merchandise & Service Coordinator Ulta Beauty Employee Review

2.0
Nov 11, 2014
Recommend
CEO approval
Business Outlook

Pros

gratis, employee discount, salon discount, interacting with people, decent pay, making friends, fun atmosphere for certain events and holidays

Cons

highest turnover ive ever witnessed, working weekends and long hours, ridiculous dress code, impossible to get time off, get in so much trouble if you're late or call out sick (the one and only time i tried to call out sick i was told that i had to come in anyway... is that even legal?), shortest breaks ever if you even get one (also illegal?), discrimination, ZERO work/life balance, the list goes on and on... don't work here

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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