Review of Ulta Beauty - Anonymous employee Ulta Beauty Employee Review

Customer experience is not woven into the fabric of this organization. It translates into how they treat their customers and their internal focus that drives their decisions. While they say they care about customers, their actions speak louder than their words. This organization continues to find financial success and while that lasts, the organization will continue to take a "if it ain't broke, don't fix it" approach. Once that starts to change, I don't believe the right people / talent are in place to address the financial downturn that is inevitably going to occur.