Four years lost - Stylist Ulta Beauty Employee Review

1.0
Dec 7, 2010
Recommend
CEO approval
Business Outlook

Pros

There are some free education classes You learn a lot about building your clientele The store provides an oppurtunity to get clients on slower days

Cons

I worked at ulta for four years and was the longest standing employee in the building. Many times I was put into a position to do things that were not a part of my job, but being the type of employee that I am I did them. Years of doing managment work and not getting paid for it or receiving any recognition really took its toll. I wanted this to be my career, but in my opinion ulta does not want people to make a career. I was bringing them atleast 2000 dollars a week,more than I can say for anyone I worked with over the four years I was there. I was sometims the only stylist and also became responsible countless tmes for the rest of the staff in the salon. I took this in stride and about 6 months before I left I was asked if I would want to be in the position of manager, I did not except because at this point I had seen 6 people in and out with that role. I finally left because as soon as the new ceo and head of salon took over, I saw the company as asinking ship. Maybe they will still make a great profit but they will not have happy employees.they have an ancient cloc in/out system that they were firing multiple people for missed punches with a faulty clock. They do not trust their employees or clearly communicate rules which they expect you to follow. There is a huge lack of communication for 2 years my salon was checking out clients incorectly and no one ever said anything, they didn't notice ad then all of a sudden we risked losing our jobs over it, something we had been tarined to do. This is a good place to work if you are in highschool and live with your parents..but not if you have bills to pay. I began to become sick to my stomach every day at work thinking I would loose my job over following my directs managments idea of the ulta policy. It was the most awful feeling after going above and beyond for the company for so many years. To give you an idea of the turnover..I worked with around 50 stylists, 5 general managers, and six salon managers, 4 stock room managers, 6 assist. Mangers, and 3 merch managers, and probaly around 150 store employees.

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Cons

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Pros

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Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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