At first very good, but soon thereafter, very disappointed. - Prestige Manager Ulta Beauty Employee Review

2.0
Dec 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Only if you are in management do you receive the benefits package Store discount

Cons

My location upper management showed favorites. I was a manager but I wasn't treated with respect. I increased the store's business over 30% from the following year. I was told I had to multi-task and I did everything that was asked of me. I was always on time, never late. I never called out and if they were short staffed I always offered to help out. But guests complaints were horrible. If you are helping more than one guest at a time, they really get riled up and will complain they aren't getting the service they deserve. My consultants were lazy. They just stood in the dept doing nothing. I would have trainings, coach them and when we worked together, they would do their job, but if I wasn't there, they could had cared less. Our GM would let them get away with doing nothing. I didn't think this was fair and would voice my concerns to my Prestige Champion and then my GM would have a fit towards me in a very unprofessional manner.

Explore other reviews about Ulta Beauty

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

See reviews by: Helpful|Rating|Date|All