Operations Manager - Associate Manager of Operations Ulta Beauty Employee Review

2.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Pretty good discount, gratis, lunch break, and the days go fast. It's fun to help customers with makeup (when you actually have enough time to do so)

Cons

How can I even begin to explain the cons? Poor work/life balance, poor upper management, idiotic HR policies, overly hormonal work environments. If you are a female, who, like me, does not like to deal with petty drama and other females, then STAY FAR AWAY. I was trying to train and develop our lead cashier, and when I caught her hiding in the backroom, she waited until I had two days off to basically make up a whole bunch of lies about me, which my GM took as gospel and WROTE ME UP FOR without even talking to me! They don't back their middle management at all. I have wayyyy too much retail management experience to deal with Ulta's stupid mind-games and murderous payroll expectations. DO NOT WORK FOR ULTA.

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5.0
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CEO approval
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Pros

No pressure for sales, and less product pushing

Cons

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1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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