Worst Experience of my Life - Waste of Precious Time! - General Manager Ulta Beauty Employee Review

1.0
Feb 26, 2011
Recommend
CEO approval
Business Outlook

Pros

My associates were the best people to work with - would bend over backwards to get the job done!1

Cons

Downside of working at Ulta -- How many words/letters am you allowed? It could go on and on but in a nutshell it was the worst experience of my life!! If you are considering working at Ulta - it really is as bad as everyone says on this site. Upper management is totally out of touch at store level - including the DM. GM's are a salaried position so do not expect to work less than 10 hours a day or even get 2 days off a week!! Communication is pitiful. Workload is unbelievable not just for the GM but for everyone! No matter how much you do or how hard you work the DM is will tell you that you are not doing enough. Had the best audit, inventory and customer service scores in the district - but still wasn't doing enough. Go figure. If your are seriously thinking about working for Ulta -- read the reviews - they are true. Unfortunately.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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