Going backwards - Operations Manager Ulta Beauty Employee Review

2.0
Apr 3, 2024
Recommend
CEO approval
Business Outlook

Pros

I liked my job as operations manager. It's where my strengths are. It can be fun.

Cons

Accumulated vacation (about 2 hours per paycheck) 24 hours of PTO as a manager The company just reenvisioned its management and has taken back the pay level at which operation employees function vs other managers in the store. If you are uninterested in working around a salesy-salon atmosphere you won't get anywhere with this company. The operational side of the business isn’t even included in the "trifecta" (aka the new business moto). In contrast, operations demand the most amount of physical labor and general workload, intellect when it comes to software/process systems, overtime, accountability, etc. The job never stops. The merchandising manager position has also taken a backward step and now the company has redefined the role as a "lead tasking" associate. As the least paid manager in the store, Merchandising Managers are essentially operation managers who are relied upon to finish endless job expectations on one hand and to be a sales manager in the other. The task associates get paid less than the beauty advisors. Simply said, they do more work and need more common sense.

Explore other reviews about Ulta Beauty

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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