A great place to work while in college, but not great for long-term career goals. - Skin Therapist Ulta Beauty Employee Review

2.0
May 6, 2011
Recommend
CEO approval
Business Outlook

Pros

As an ethetician trying to start a career in the salon industry, Ulta is a good place to start off. Training is provided at the Dermalogica Institute. Ulta is a good place to build a clientele with all of its foot-traffic compared to other spas and salons. You are paid hourly or commission. Which ever is highest at the end of the week (plus tips). Even if you don't have a lot of clients during your week, you are guaranteed to get some sort of compensation, although commission is ideal.

Cons

There is too much miscommunication amongst upper management. No benefits, even if working 40+ hrs/week (unless you are considered a "senior esthetician" which is an extremely hard title to achieve by Ulta's standards. As a salon employee, you are required to also work on the floor and help customers in need of products not related to your field (for example an esthetician is required to help customers find hair products). No salon receptionist. Store is always out of stock in products (both retail and salon products) which makes it hard of employees. All salon employees are required to sign a contract with Ulta stating that you will not personally inform your clients if you are leaving to work at another salon. Basically, your clients aren't "yours," they're Ulta's clients!

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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