Do not even think of working for this company EVER - General Manager Ulta Beauty Employee Review

1.0
Jan 28, 2016
Recommend
CEO approval
Business Outlook

Pros

As far as working environment-none. Discounts you can get at any employer.

Cons

This company has gone south in a big way. They run their stores on a skeleton crew of one manager and one cashier. The stores just churn their stocks. They try to increase their margin by adding stores every year. eventual that old trick will run out and investors will lose. They use phantom salons to sell professional salon products. At any given time there is only one stylist in the salon. This company is NOT a green company. They toss tons of chemicals into our landfills every day. They do not recycle plastics or paper- and boy do they waste paper. Shipments come to the store most times with a giant boxing carrying one nail polish or something of the like. Your job will never be safe. If you are not liked for personal reasons by a superior, they will take you down and lie and cheat to get you fired. Ulta's HR department is a complete joke. They have them doing so many tasks that they cannot possibly handle any grievances in an appropriate way. You are not allowed to THINK. Tasks are laid out for you and the you have to spend just as much time entering into a program stating that you indeed completed such task. They can't even trust you do daily things that are in your job description. Ulta's new CEO, who came from MC Donald's and the horrible US Cellular (think Jitterbug) spends more time trying to be a celebrity, changing company colors and fonts that result in more printed materials being tossed in the trash instead of being recycled. Take a search on google and look at the lawsuits that have been filed against this company. Exempt managers are using most of their time doing the tasks of nonexempt employees and cramming in management duties. This is against the law for companies this size to call someone exempt and not pay them overtime when they really aren't doing a different job than others. District managers are lay. They come into the store and pick on managers without lifting a finger to help achieve a deadline. They are allowed to torment and pressure people to tears and HR does nothing. Do yourself a favor and check with former employees. this is a place to steer clear of. Nothing to see here but people doing more than one job to raise stock prices. the company does not care that there is no one to assist customers in the store.

Explore other reviews about Ulta Beauty

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

everything about the job was great. the people and work and i was fine with the hours 5am-11am sometimes

Cons

i hardly got days to work

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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