Pros
The team I worked with was genuinely supportive, kind, and made every shift more bearable even fun. I built real friendships and connections that extended beyond the job. I was able to make a real difference in the guest experience and store environment, which mattered to me. I learned a lot about leadership, people, and how to stay grounded in a fast-paced, high-pressure setting. Working with so many beauty brands gave me a broader skill set I’ll carry into whatever comes next.
Cons
The company puts way too much focus on numbers and credits, and not nearly enough on the people making it all happen. Loyalty and hard work don’t seem to matter when decisions are made from a distance with no context Communication was often messy, leading to assumptions and reactive decisions that hurt morale There were moments where the pressure and politics of management drowned out who I really was. After years of giving my all, it was clear there wasn’t much protection or recognition when it mattered most. The corporate structure doesn’t leave room for nuance, and that leaves a lot of good people overlooked or burnt out.