Great work culture - Customer Service Lead Uncommon Goods Employee Review

5.0
Jun 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Very supportive team, managers, supervisors and CEO. Positive atmosphere and very kind. As far as the customers, must be patient. Most customers are elderly.

Cons

No cons with this company.

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Uncommon Goods Response
4y
Thank you for your feedback regarding your Uncommon Goods team member experience. We are so glad to hear that you feel that our atmosphere of positivity extends beyond your team to our company as a whole. We appreciate the time and attention our Customer Service team devotes to our customers who need a hand finding the perfect gift for their loved one (or themselves!) Our team thrives when we treat feedback as a gift; if you ever have feedback that can improve our quality of service and our customer experience, we encourage you to share with your team! #WeMakeEachOtherBetter Talent Acquisition Partner Uncommon Goods

Explore other reviews about Uncommon Goods

5.0
Oct 29, 2025
Anonymous freelancer
Recommend
CEO approval
Business Outlook

Pros

The management is great and very supportive, pay is good and everyone works great as a team.

Cons

Only a temporary position as the bulk of their business is the last quarter of the year.

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Uncommon Goods Response
8mo
Thank you for taking the time to share your experience with Uncommon Goods! We’re delighted to hear that you enjoyed your time with us and found our management team and work environment to be supportive and collaborative. You’re right - our busiest season is during the holidays, and we bring on many talented freelancers and seasonal team members to help us deliver great experiences for our customers during that time. We truly value the energy and contribution of everyone who joins us for the season and hope that the experience is rewarding and memorable. We appreciate your feedback and wish you the very best in your next opportunity!
4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pays Good Supervisors are super nice

Cons

Bathroom stinks or are in horrible condition Sometime hire aggrieve and crazy ppl

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Uncommon Goods Response
1mo
Thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience with your supervisors and found our compensation competitive. We also appreciate your raising concerns about the condition of our restrooms. Providing a clean, safe, and comfortable workplace is important to us, and feedback like this helps us identify areas for improvement. As for your comments regarding coworkers, we recognize that every workplace brings together people with different personalities, backgrounds, and working styles. We strive to foster a respectful, inclusive environment where team members can work together professionally and feel supported. We wish you all the best and thank you for your contributions during your time with us.
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