I'm here Part Time, just for the flight benefits. - Passenger Service Agent Unifi Employee Review

2.0
May 29, 2019
Recommend
CEO approval
Business Outlook

Pros

flight benefits - limited but still available

Cons

Lower priority than ALL Delta mainline when traveling, regardless of your date of employment. Since Delta sold their majority, new hires get s4 (lower) priority flight benefits and NO ZED travel. Those already with the company have their ZED fares limited to Jet Blue, Hawaiian Air, WestJet & Southwest. No buddy passes, health care coverage is extremely expensive. High turnover, equipment always seems broken and takes a long time to get fixed, lack of structure and policies, lack of formal training. NO RAISES...at all! We are the "red headed step child of Delta" despite being held to the same high standards. We also now are being taxed on all our flights through imputed income - the yield fare is being added to our salary and taxed on our paychecks. Thankful I don't need this job to provide for my family, just here for the flight benefits, as limited as they are.

Explore other reviews about Unifi

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful experience at work to serve passengers while maintaining my fitness and health at the same time.

Cons

I found absolutely no downsides; it was a wonderful experience that I hope will happen again and again.

avatar
Unifi Response
13h
Thanks so much for your feedback. We’re glad you enjoy working at Unifi and want to continue ensuring that you have the best experience. We hope you stick with us!
5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Unifi has been a truly rewarding experience. The company provides excellent opportunities for professional growth while fostering a culture built on teamwork, respect, and continuous improvement. Leadership encourages employees to develop their skills and take on new challenges, creating an environment where people can succeed. One of the highlights is the outstanding employee recognition program, which celebrates hard work and makes team members feel valued and appreciated. The company has also made a strong commitment to promoting a healthy work-life balance, allowing employees to excel professionally while maintaining time for their personal lives. It's a positive workplace where people genuinely care about one another and work together to achieve success.

Cons

Every organization has opportunities to continue growing, but Unifi has shown a willingness to listen to feedback and make improvements. Continuing to strengthen communication and collaboration across all levels will only make the company even stronger.

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Unifi Response
1w
Thanks for sharing. We are happy to see you view Unifi as a great place to learn and grow. We hope you stick with us!
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