Pros
Some people feel it is a fun work environment, especially if you are working at the airport. There are a lot of part time positions so to make a little extra money and work around airplanes and in a bustling place, often with great coworkers is certainly a pro for some folks. On the corporate side there are also some great people at this company. There is also a ton of potential and if you stick around and build relationships with the right people there probably many opportunities to move into different positions or departments. When reading positive reviews be mindful I suppose of where those people work and their role because experiences certainly may vary.
Cons
The entire company is disjointed. Nothing runs smoothly and departments contradict each other, the department you are in will certainly shape your view of the company because departments function almost like completely separate companies the way they have different benefits/policies/cultures. The operations side of the business and corporate side of the business are not aligned. They have outsourced a lot of work to agencies outside of the US and have people who barely speak English doing jobs and unfortunately not doing them well. Pay across the board is below market standards and benefits are poor. Don't let them sell you on flight benefits, they are worthless. There is literally no reason to work here, Delta is across the street with better benefits and so many well known companies in Atlanta are paying much more. The managers and VP's are also not very friendly. The HR department is just rude and unhelpful if I am being honest. Recruiters do an amazing job selling you on opportunity and flexibility but in reality almost anywhere would be a better place to work. It's also really common to be hired for one job and then when you start work they switch things up so much and have you doing all kinds of extra work or completely unrelated projects. Retention here is also terrible, worst I have ever seen anywhere and I think that just speaks for itself. Most people here have either a neutral or negative view on the company. I genuinely feel bad when I see new people start here and that's why I felt compelled to leave a review. This isn't a place where you will happily work and build a career.
