Pros
Paycheck Lol There are some people at lower management that still care for their employees but cannot really do much because changes come from higher up
Cons
I made a review 3years ago but I fell it is not reflecting current management practices. 1) They are not striving for customer service. If you are the type of employee that makes everything to keep a customer satisfied you won't have the proper tools. Downsizing has made customer wait times longer than 15 minutes and up to 30 when it is first week of the month. All I heared from a Regional Manager was breath in and out it is the same as going to the In in Out burger people expect waiting time. However, we do not sell something quite special and any bank can mimic our products and services. 2)They keep endangering employees' personal data by using business partners such as Xerox and Athena (I am a victim of Identity Theft because of it) 3)Very motivated people have gone numb in a matter of months and are just waiting for the "package"