Needs improvement - Customer Service Representative Uniphar Employee Review

Thank you for taking time to share feedback about your sentiments on working at Diligent. We always want to ensure our employees have a positive and engaging training experience. We pride ourselves on the positive feedback we receive from tenured and new employees regarding the effectiveness of our training programs since working remotely. When it comes to pre-employment screening, we adhere to a consistent and balanced background process for every person who joins Diligent, no matter where they reside. We consider our screening process to be thorough as per the obligation to our client partners, patients, and consumers. Since transitioning to a remote work environment, we realize there is always some room to grow. We continue to look for ways to refine our processes as we adapt to the new working environment. As a result, we have been fortunate to attract talented and highly qualified people to support our teams. Please don't hesitate to reach out with specific information should you deem it necessary, and thank you for your feedback.