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Uniphore Software Systems

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Uniphore Software Systems reviews

Challenged Technology Company - Product Manager Uniphore Software Systems Employee Review

1.0
Mar 28, 2023
Product manager
Recommend
CEO approval
Business Outlook

Pros

-Good industry sector- conversational AI -Good cloud platform -Rapidly expanding tooling

Cons

-ISO (stock options) overvalued, no deferral on exercise for cap gains (FMV-Strike). FMV not adjusted downward. -Not SaaS product, in name only, just pricing model, contracts. Most contracts (ex Jacada, Red Box) not yielding cash due to miss selling, change in customer preference, not availability of product -no real AI- all based on automation, key word spotting and training- by humans they call BAs -co founders not from enterprise software space- have never done it but have full authority -no culture since they bought tech (RPA Automation - Jacada), (Telephony Integration - Red Box)

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Uniphore Software Systems Response
3y
We appreciate the opportunity to learn more about your perception s and are disappointed to hear that it was not what you expected. If you would like to reach out to us at WeAreListening@Uniphore.com, we are always open to constructive dialog about what we can do better in the future.

Explore other reviews about Uniphore Software Systems

5.0
May 28, 2026
Vice president global alliances & channels
Recommend
CEO approval
Business Outlook

Pros

Culture, People, Value Prop, Solution/Product, Focus, a Bold and Ambitious Vision, Opportunity, Growth

Cons

Keeping the velocity behind GTM as AI moves Fast and we need to continue to exceed the pace of play and continue to consistently outperform, customer and partner expectations. Whoever does that the best, and that organization will win. And we will win!

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Uniphore Software Systems Response
1mo
Thank you for sharing such a thoughtful and candid perspective, especially early in your tenure here. Your enthusiasm for Uniphore's vision and value proposition is genuinely appreciated. Your observations about the competitive landscape are well-taken. The enterprise AI market is moving at extraordinary speed, and sustaining GTM velocity — while consistently exceeding customer and partner expectations — is exactly the standard we hold ourselves to. The principles you've outlined: focus, urgency, talent, accountability, execution, and discipline, are the foundation on which category-defining companies are built. We are committed to maintaining that standard at every level of the organization. Thank you for your commitment to excellence and for helping drive Uniphore's momentum forward.
1.0
Jul 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

not much, free lunch. CEO is running this company.

Cons

NO transparency or Trust with CEO and his team; depressing culture; Board has no idea what is happening internally; most employees are looking for other jobs; horrible reputation the valley- the don't pay bills or vendors for months on end. CEO is completely out of touch with how to run a company and has no care for the employees; constant revolving door of C-suite leaders. TOXIC Environment!

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