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Uniphore Software Systems

Engaged Employer

Uniphore Software Systems reviews

Company with potential but needs a lot of work - Anonymous employee Uniphore Software Systems Employee Review

1.0
May 16, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lots of VC backing - Interesting tech space - Unlimited PTO

Cons

- Uniphore has a culture of favoritism if you are in the "in" crowd you will get praise and recognition for putting in very little effort but if you are not it is very difficult to get recognition or move up even for high achievers - Almost no diversity in the leadership team - The product promises a lot but fails to deliver, leading to customer frustration and disappointment - The lack of clear direction and strategy from leadership creates confusion and poor employee morale - Treats employees like they are expendable, between the layoffs, getting rid of the monthly mental health day and requiring that all remote employees either relocate or quit, leadership has proven that they do not care about their employees and do not trust that they can be successful when not being supervised in an office

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Uniphore Software Systems Response
3y
Thank you for your appreciation for Uniphore's interesting tech offerings and we are grateful to have the industry’s best VC backing! We also appreciate the opportunity to learn more about current employees’ and former employees’ experiences and perceptions of our company. We value and deeply appreciate all of our Uniphore teammates and are disappointed to hear your thoughts about your experience. If you would like to, please reach out to us at WeAreListening@Uniphore.com, we want to learn more about what we can do better in the future. -Stephanie G., CPO

Explore other reviews about Uniphore Software Systems

5.0
May 28, 2026
Vice president global alliances & channels
Recommend
CEO approval
Business Outlook

Pros

Culture, People, Value Prop, Solution/Product, Focus, a Bold and Ambitious Vision, Opportunity, Growth

Cons

Keeping the velocity behind GTM as AI moves Fast and we need to continue to exceed the pace of play and continue to consistently outperform, customer and partner expectations. Whoever does that the best, and that organization will win. And we will win!

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Uniphore Software Systems Response
1mo
Thank you for sharing such a thoughtful and candid perspective, especially early in your tenure here. Your enthusiasm for Uniphore's vision and value proposition is genuinely appreciated. Your observations about the competitive landscape are well-taken. The enterprise AI market is moving at extraordinary speed, and sustaining GTM velocity — while consistently exceeding customer and partner expectations — is exactly the standard we hold ourselves to. The principles you've outlined: focus, urgency, talent, accountability, execution, and discipline, are the foundation on which category-defining companies are built. We are committed to maintaining that standard at every level of the organization. Thank you for your commitment to excellence and for helping drive Uniphore's momentum forward.
1.0
Jul 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

not much, free lunch. CEO is running this company.

Cons

NO transparency or Trust with CEO and his team; depressing culture; Board has no idea what is happening internally; most employees are looking for other jobs; horrible reputation the valley- the don't pay bills or vendors for months on end. CEO is completely out of touch with how to run a company and has no care for the employees; constant revolving door of C-suite leaders. TOXIC Environment!

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