employer cover photo
employer logo
employer logo

Uniphore Software Systems

Engaged Employer

Great story, not great product, immature leadership - Director Uniphore Software Systems Employee Review

1.0
Jul 26, 2024
Recommend
CEO approval
Business Outlook

Pros

- good pay and benefits; lots of perks were offered during covid. - many qualified and engaged people who do the needful to make the business function. - solid marketing and demonstrated ability to reach the intended market; the story worked. - did a decent job of managing through the pandemic, addressing the challenges at every turn and kept things moving forward; valiant efforts by many. - I've learned a lot here..solid business skills, remote work execution/results, global alliance development, who I do not want to work for and how to ascertain this before committing.

Cons

- palpable nepotism; friends of founders take over entire organizations, replace talent with inexperienced people. - weak software engineering - delivery teams codifying customer systems to address poor solutions. - churned largest clients; unable to keep up with CCAI solutions as provided by IBM, Google, etc. - ELT wining & dining, celebrating their latest funding round and perceived image while generativeAI becomes a reality; woefully behind the curve, leaking clients, revenue, talent.

Explore other reviews about Uniphore Software Systems

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, People, Value Prop, Solution/Product, Focus, a Bold and Ambitious Vision, Opportunity, Growth

Cons

Keeping the velocity behind GTM as AI moves Fast and we need to continue to exceed the pace of play and continue to consistently outperform, customer and partner expectations. Whoever does that the best, and that organization will win. And we will win!

avatar
Uniphore Software Systems Response
1mo
Thank you for sharing such a thoughtful and candid perspective, especially early in your tenure here. Your enthusiasm for Uniphore's vision and value proposition is genuinely appreciated. Your observations about the competitive landscape are well-taken. The enterprise AI market is moving at extraordinary speed, and sustaining GTM velocity — while consistently exceeding customer and partner expectations — is exactly the standard we hold ourselves to. The principles you've outlined: focus, urgency, talent, accountability, execution, and discipline, are the foundation on which category-defining companies are built. We are committed to maintaining that standard at every level of the organization. Thank you for your commitment to excellence and for helping drive Uniphore's momentum forward.
1.0
Jul 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

not much, free lunch. CEO is running this company.

Cons

NO transparency or Trust with CEO and his team; depressing culture; Board has no idea what is happening internally; most employees are looking for other jobs; horrible reputation the valley- the don't pay bills or vendors for months on end. CEO is completely out of touch with how to run a company and has no care for the employees; constant revolving door of C-suite leaders. TOXIC Environment!

2
See reviews by: Helpful|Rating|Date|All