Depends on the owner of the franchise... - Outside Sales Representative Unishippers Employee Review

4.0
May 18, 2015
Recommend
CEO approval
Business Outlook

Pros

CRM tools provided, sales methods/system in place, and onboard new hires training (which is in Utah at franchise's corporate HQ) is comprehensive and gives you the chance to get out of town for a full week since having to travel to Utah to complete the program. Company paid holidays, PTO, training initially (pays for the costs for all new hires to attend), annual convention meeting write-off expenses, small company feel with big corp[oration capabilities, decent 3PL pricing to offer customers who switch and book through your service, and many others. Each franchise is owned by a different person or management group nationwide so it really is dependent on who owns the territory that you work for, some owners do control or own multiple territories.

Cons

Very competitive industry, pricing was strong in comparison to competitors in the market, and Unishippers as an entire company of franchises has a good relationship with all the carriers and is somewhat demanding of them,as well, in terms of how they service their account customers in each territory, which is nice the company is backed up well by the actual shipping carrier companies who are performing the services on behalf ogf the 3Pl. Difficult to manage too many accounts and grow those relationshjips due to time constraints and an inability to service the accounts personally. You are left to rely on your inside account management and logistics scheduling staff members and hope that they attend to your clients properly, which often is not the case of how you would handle the account when issues arise. As a result of this you lose a lot of business even though it is not your fault and beyond you control in multiple ways internally and externally with the carrier-side service level of performance. Therefore, you end up having to replace a lot of accounts over and over again, so difficult to create a residual pay-out in commissions that is anything more than small incremental growth over time - 3 steps forward and 1-4 steps back, depending on the month or year or internal employees who have not been fired yet so are servicing your accounts in the meantime until then. This can cause significant damage to any progress you have made incrementally in increasing your monthly shipping repeat business obviously.

avatar
Unishippers Response
8y
Thank you for taking time to post a review. We’ll make sure your feedback is shared with your Unishippers independently owned and operated office so they can address your concerns.

Explore other reviews about Unishippers

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic, great experience, cant recomend more.

Cons

no cons here place is great

2.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Can stack some good foundational capital right out of college - Training was okay, but could use a lot of improvement - Fridays were pretty nice looking back on it

Cons

- Sales scripts don’t sell in this day in age - Buyers are informed and intelligent, add value on the operational side since the pricing isn’t anything special - Unishippers is backed by private equity, that means you will be cold calling all day - These people do not care about you, you are just a number on a spreadsheet - 7% commission is fixed, go to a company that offers tiered commission so you actually get more for the money you make for the company - Management will not give you space to breathe, expect to be micromanaged regardless of performance - You will have to spend extra time after work servicing accounts - You are expected to do things outside of your moral compass, research the lawsuits and that will pretty much tell you everything (Goes back to being backed by private equity) - No company match - Will get sold a dream, not the actual reality - Very high turnover, churn and burn environment

See reviews by: Helpful|Rating|Date|All