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      Unishippers

      Part of WWEX Group

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      Unishippers reviews

      Depends on Franchise Owner... - Customer Service Representative Unishippers Employee Review

      2.0
      May 26, 2015
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Stability -9-5, no work on specific holidays, weekends off. -Paid for lunch sometimes

      Cons

      -Management demonstrates little to no management skills. Managers are condescending, belittling, and lack foresight when it comes to confidentiality and proper workplace behavior. VERY PASSIVE-AGGRESSIVE COMMUNICATION. Managers openly discussed worker-related health issues without regard to privacy. Managers openly discussed inappropriate topics about their workers in the workplace. No SOPs that are department wide. Managers can also be vindictive. -Stress levels are high, due to the kind of work involved. Many angry customers, customers unwilling to research what should be done in regards to freight/small parcel shipping. Customer often expect everything handed to them - this may be partly due to Unishippers Shipping Consultants (sales reps) not properly explaining procedures, etc. -Skills not utilized properly according to skill set. Many here lack skills for computer troubleshooting, basic communication skills, and etiquette for workplace. -Pay is low compared to other salaries in the 3PL field. -Favoritism for certain employees.

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      Unishippers Response
      8y
      Thank you for taking time to post a review. We’ll make sure your feedback is shared with your Unishippers independently owned and operated office so they can address your concerns.

      Explore other reviews about Unishippers

      5.0
      May 18, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic, great experience, cant recomend more.

      Cons

      no cons here place is great

      2.0
      May 1, 2026
      Ae
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Can stack some good foundational capital right out of college - Training was okay, but could use a lot of improvement - Fridays were pretty nice looking back on it

      Cons

      - Sales scripts don’t sell in this day in age - Buyers are informed and intelligent, add value on the operational side since the pricing isn’t anything special - Unishippers is backed by private equity, that means you will be cold calling all day - These people do not care about you, you are just a number on a spreadsheet - 7% commission is fixed, go to a company that offers tiered commission so you actually get more for the money you make for the company - Management will not give you space to breathe, expect to be micromanaged regardless of performance - You will have to spend extra time after work servicing accounts - You are expected to do things outside of your moral compass, research the lawsuits and that will pretty much tell you everything (Goes back to being backed by private equity) - No company match - Will get sold a dream, not the actual reality - Very high turnover, churn and burn environment

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