Dedicated employee of 6+ years. - Help Desk Technician Unisys Employee Review

2.0
Oct 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Separate personal workstations. No sharing of desks of equipment. Ability to express yourself at your desk (within reason) hanging posters and putting picture frames up at your desk so you feel more at home. A competitive salary for technical support. Maternity Leave (Short-term disability). A lot of amazing people to work next to.

Cons

Changes on pay and bonus structure that puts the entire team, including management, on edge. Consistent secretive behavior about where the company is and how this particular site is doing. Low work moral. Little change of actually meeting the client, as I can only assume we are far too "common" to be graced by their presence. I feel as if I have been held back only due to the fact that I am good on the phones and they do not want to lose another head to these contracts.

Explore other reviews about Unisys

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent work culture, friendly staff.

Cons

Working with Unisys has been great so far.

1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

If you enjoy mission driven work, the clients are the best part of the job. Many employees are smart, collaborative, and genuinely committed to delivering quality outcomes. The work itself can be meaningful, and there are a few strong individuals who work hard to honor client commitments and carry out contracted deliverables despite internal obstacles.

Cons

Across the last 4+ years, Unisys has experienced consistent leadership failures across nearly every Business Unit (BU). These failures show up in a lack of accountability, unclear direction, and decisions that directly undermine client trust. Employees are often unable to demonstrate or sell the capabilities Unisys markets, including those tied to industry awards because the organization cannot validate or deliver them. The company undergoes employee reductions every 60–90 days, creating instability, eroding institutional knowledge and workloads being consistently shuffled to other already overburdened staffers. In Q1 of 2026, Unisys dismantled its public sector sales team, resulting in the loss of long-standing clients and a steep decline in delivery credibility. A major concern for job seekers is the company’s approach to employee protection. Over multiple years, I personally experienced and am aware of numerous gender, race, and ADA discrimination complaints submitted through the Employee Ethics Portal. Unisys has one individual responsible for reading complaints and conducting interviews, and in each case I witnessed, the situations were left unaddressed. Out of necessity, multiple layers of leadership across different BUs were additionally informed, still no action was taken. Instead of intervening, leadership allowed retaliation to escalate, resulting in financial loss, emotional distress, and professional harm to multiple employees. Advice to Job Seekers: If you are considering Unisys, approach the opportunity with clear expectations. Some employees are talented, and some clients are rewarding, but the environment presents real risks. Employment here requires independence, resilience, and the ability to navigate unclear direction and limited support.

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