4.0
Feb 19, 2014
Former employee, more than 1 year
Toledo, OH
Recommend
CEO approval
Business Outlook
Pros
The pros of working at UCB was the joy of helping patient's understand their bills. The joy going home and feeling like I was able to help a patient do something that they can afford. I felt like I actually accomplished something that is good.
Cons
One of the major downsides to working for UCB was the hours. Meaning one week we had a set schedule and the next week it would change without notice. The other con was that patients spouse/parent would get upset if we could not discuss the account with them unless we had permission.