Pros
They lose employees so often that if you resign you are surely to be rehired. So it's a great "stepping stone" if you have a real career and are in between jobs.
Cons
The management team consists of people who are mostly close friends with the owner and top level execs. They aren't exactly people who are qualified for the job because of their performance with other companies or educational background. This leads to favoritsm, poor management, low accountability, and no advancement. There is very high attrition, which is why they hire 20 people at a time every 2 weeks. There are no other third party collection agencies around the area so this company is not afraid that their best people will leave them. As a result, they do very little to show appreciation. The owner is quoted to say "I show my appreciation with your pay check." He's also been known to tell the staff during company meetings "if I can't make you care I will force you to work." There are no Spanish or black people in upper management.