Needs to do better at communication through out the shifts. - Cabin Agent United Ground Express Employee Review

Thank you for taking the time to share your experience and for being part of United Ground Express for the past several years. We’re glad to hear you value one of our strongest benefits—United standby travel privileges—which many team members truly enjoy. We also appreciate your honest feedback regarding turnover and the need for more consistent communication. Strong communication and leadership alignment are essential for a successful operation, and your comments reinforce the importance of ensuring supervisors are consistent, informed, and supportive across all shifts and teams. Your feedback has been noted and will be shared with leadership as we continue improving employee retention, training, and overall communication practices. Thank you again for your commitment and contribution to UGE.