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United Ground Express

Engaged Employer

Working for a small operation - Customer Service Representative United Ground Express Employee Review

3.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, good leadership, beautiful airport

Cons

Customer service agents also have to fulfill the roll of cleaners. Expensive health insurance with a poor plan option.

Explore other reviews about United Ground Express

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Travel priviledge and flexible schedule

Cons

Sometimes 3-4 hr mandatory overtime, you work a lot with nasty, degenerate coworkers, management is good as lomg ad you're doing your job right.

2.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flight benefits for United and probably tips?

Cons

Low pay and bad management. Not worth a full time job here probably just a part time job.

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