Not worth the flight benefits - Cross-Utilized Agent United Ground Express Employee Review

Thank you for taking the time to share your feedback. We understand how disappointing it can be when work-related staffing challenges impact your ability to take advantage of one of the benefits our employees value most—flight privileges. At United Ground Express, our teams play a critical role in supporting safe and reliable airport operations. While there may be times when staffing needs require schedule adjustments or limit flexibility, we recognize the importance of work-life balance and making our travel benefits accessible whenever possible. We are continuously working to improve staffing levels, enhance scheduling processes, and create a better employee experience while ensuring our operations continue to run safely and efficiently for both our customers and employees. Feedback like yours helps us identify opportunities to improve, and we appreciate you bringing this concern to our attention. Thank you for your contributions, and we wish you the very best moving forward.