Q: What are the top reviewed jobs at United Ground Express?

Ramp Agent (46) , Customer Service Representative (33) , Cross-Utilized Agent (17) , Customer Service Agent (14) , Passenger Assistance Agent (14) , General Manager (9) , PAA (9) , Ramp Agent/Baggage Handler (9) , Passenger Service Agent (8) , Customer Service (6) , Customer Service Representative (CSR) (6) , Dispatcher (5) , CSA (4) , Passenger Assistant Agent (4) , Team Lead (4)

Question 1

Does United Ground Express pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, United Ground Express employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at United Ground Express. This rating has decreased by 7% over the last 12 months.

Question 2

How satisfied are employees working at United Ground Express?

Accepted Answer

34% of United Ground Express employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated United Ground Express 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

Question 3

What are the top reviewed jobs at United Ground Express?

Accepted Answer

Ramp Agent (46), Customer Service Representative (33), Cross-Utilized Agent (17), Customer Service Agent (14), Passenger Assistance Agent (14), General Manager (9), PAA (9), Ramp Agent/Baggage Handler (9), Passenger Service Agent (8), Customer Service (6), Customer Service Representative (CSR) (6), Dispatcher (5), CSA (4), Passenger Assistant Agent (4), Team Lead (4)

Question 4

What are the pros of working at United Ground Express according to real employee reviews?

Accepted Answer

"Great community and flight benefits." ((in 101 reviews)); "benefits are great because of the free domestic travel and insanely cheap international travel but with sitting standby domestic is pretty hard." ((in 43 reviews)); "Company has good travel benefits" ((in 20 reviews)); "Great coworkers" ((in 5 reviews)); "You may receive tips as a passenger assist agent, friendly work environment, and helpful supervisors." ((in 3 reviews))

Question 5

What are the cons of working at United Ground Express according to real employee reviews?

Accepted Answer

"low pay not enough hours" ((in 42 reviews)); "Upper management is a mess." ((in 7 reviews)); "your pay check will never reflect the long hours and blood sweat and tears you put into this place they just don’t care." ((in 7 reviews)); "The supervisors, leads, and trainers are clueless." ((in 7 reviews)); "Long hours" ((in 6 reviews))

Question 6

What are the top reviewed United Ground Express locations?

Accepted Answer

Chicago, Denver, Nashville, Newark, Ontario, Palm Springs, Santa Barbara, Norfolk, Milwaukee, Sarasota, Richmond, Buffalo, Albuquerque, Midland, Memphis, Savannah, Peoria, Santa Fe, Knoxville, Dayton, Monterey, Lafayette, Birmingham, Syracuse, Flagstaff, Kalamazoo, Louisville, Jackson, Burlington, South Bend

United Ground Express

highs and many lows working for this company - Customer Service Representative United Ground Express Employee Review

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