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United Ground Express

Engaged Employer

United Ground Express reviews

Chicago - Passenger Service Agent United Ground Express Employee Review

1.0
Aug 9, 2022
Passenger service agent
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Ability to swap off days with coworkers.

Cons

At Ohare airport we were constantly held over for up to 2 hours a night yet there was no apparent reason! We would stand around with nothing to do. The constant turnover of employees means your lead and supervisors are new and are not knowledgeable at all.

Explore other reviews about United Ground Express

5.0
Jul 7, 2026
Passenger assistant agent
Recommend
CEO approval
Business Outlook

Pros

Travel priviledge and flexible schedule

Cons

Sometimes 3-4 hr mandatory overtime, you work a lot with nasty, degenerate coworkers, management is good as lomg ad you're doing your job right.

2.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flight benefits for United and probably tips?

Cons

Low pay and bad management. Not worth a full time job here probably just a part time job.

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