Not great - Customer Service Representative United Ground Express Employee Review

Thank you for taking the time to share your feedback. We genuinely appreciate your honesty and the positive notes about the flight privileges and flexible schedule — we’re glad these benefits contributed positively to your experience. However, we’re genuinely sorry to learn that your interactions with management fell short of your expectations. Your insights are incredibly important to us, and we appreciate you bringing this to our attention. We are committed to improving our leadership and communication, and your feedback will help guide our efforts in these areas. Thank you again for your contributions and for sharing your perspective. We wish you all the best in your future endeavors.