I got the job for the unlimited standby flights for my family - Customer Service Representative United Ground Express Employee Review

Thank you for taking the time to share your feedback. We’re glad to hear you value the flight privileges—we know they’re an important and exciting part of working in the aviation industry. We understand that scheduling can be challenging, especially in an operation that runs 24/7 to support our customers and partners. While we do our best to accommodate preferences where possible, our schedules are shaped by operational needs, customer demand, and team coverage requirements. We’re continually reviewing our scheduling processes to find ways to improve flexibility and work-life balance for our employees. Your feedback helps us identify where we can do better, and we appreciate you sharing your perspective. Thank you again for your contributions to the team.