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United Ground Express

Engaged Employer

Fun job - Customer Service Agent (CSA) United Ground Express Employee Review

3.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Flight benefits Great coworkers Learning the aircraft’s

Cons

Point system Long hours Low pay

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United Ground Express Response
11mo
Thank you for sharing your experience. We’re pleased to hear you’ve enjoyed the flight privileges and the camaraderie within your team—strong teamwork is something we value greatly. We understand your concerns about long hours and pay. The nature of our operation can sometimes require extended shifts to meet the needs of our customers and keep things running smoothly. We continually review our staffing models and compensation structure to ensure we remain competitive and support a healthy work-life balance. Your feedback is important to us to improve the employee experience. We appreciate your contributions and the role you play in our success. Best regards, United Ground Express

Explore other reviews about United Ground Express

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Travel priviledge and flexible schedule

Cons

Sometimes 3-4 hr mandatory overtime, you work a lot with nasty, degenerate coworkers, management is good as lomg ad you're doing your job right.

2.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flight benefits for United and probably tips?

Cons

Low pay and bad management. Not worth a full time job here probably just a part time job.

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