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United Health Services

Engaged Employer

Horrible Management and Depressing Work Environment - Temporary Nurse Aide United Health Services Employee Review

1.0
May 15, 2024
Recommend
CEO approval
Business Outlook

Pros

The only pros I can think of is if you truly enjoy working at a nursing home and you live close to the facility. The residents and their family members are mostly sweet and friendly. There was only one Nursing Assistant whom was my preceptor and I felt like she was the only one who knew how to act like a professional, albeit she did seem a little reluctant to teach someone (I don't blame her considering how busy it gets and what little pay is given).

Cons

There are so many cons that I don't even know where to begin. The building itself is old, dirty, and smelly. It really needs a renovation for safety purposes. In regards to the staff members and management, I've never met more hostile and irresponsible people in my life. They are inflexible and will literally not even look at you when you speak to them. More often than not, there is only one RN on each of the 3 floors and they have to manage almost 30 beds on their own (forgot the exact number). Sometimes there would only be 2 nursing assistants on each floor but it is literally impossible to get things done in a safe manner because if a patient is a 2-assist or you need someone to help you turn the patient, shift them up in bed, transfer to a chair, or ambulate to the bathroom, the other nursing assistant would be on the other side of the floor helping a patient out and you have to literally wait until they're done or go search for them room to room. Nursing assistants call out literally all the time and there are no repercussions. It is so unfair and difficult on the people who come in and have to double their workload. There are no other food options close to the facility so you'll either have to bring your own lunch or go the cafeteria. The food options there remind me of a middle school cafeteria.

Explore other reviews about United Health Services

5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Best place with amazing people.

Cons

No cons at all only positive things.

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United Health Services Response
5mo
We are so glad to hear this! Thank you for taking the time to share this positive feedback.
4.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fun and engaging with patients - Other NAs and RNs are very nice - Pretty good base and differential pay - Per diem requirements are not too bad - Great for Binghamton/Broome students

Cons

- My car got hit once during a shift in the employee parking lot and I could not get anyone in higher management to care - Some units you can tell have a lot of drama going on and could interfere with the work environment - At times during the night shift, it was incredibly understaffed

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