High Stress- Politics - Anonymous employee United Rentals Employee Review

3.0
Sep 11, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, great co-workers, loved my job

Cons

Working at United Rentals for over 13 years was always high stress in every position of our branch. Workloads for employees were triple what they should be, often times doing the work of two or more departments. Upper management politics and poor HR staff only make matters worse. Stress is not properly managed. Employees quit or have a meltdown with no management or HR assistance . I watched the most excellent and talented co-workers, managers and outside sales staff leave the company due to stress or politics. I myself requested a work from home option due to a new disability. Not 'doable' even though by law you are allowed reasonable accommodation. After 13 years of working my rear end off 55 hours a week they could not accommodate me for a few months. My position would not have caused undue hardship working from home completing data entry one day per week. I was told to take FMLA one day per week. As usual, office politics made that situation go away. I too, a hard working and loyal employee felt I had no choice but to leave. Management styles are very inconsistent. Growth opportunities are for outside sales and upper management with degrees and clout only. Branch level jobs are dead ends. Empty promises. My advice? Don't ever get very sick or too stressed. They only pay you so much per hour and once you cap out they just don't care, even if you are a valued employee.

avatar
United Rentals Response
8y
Thank you for taking the time to voice your concern. We regret to hear your characterization of your employment with the Company. United Rentals is committed to maintaining a fair, respectful and dignified business and work environment. The Company is also committed to providing reasonable accommodations when lawfully required and consistent with our business needs. We take your concern very seriously and welcome the opportunity to speak with you. Please contact our corporate human resources representative directly so we can discuss these issues, and any other concerns you may have, in more detail. If, for some reason, you do not want to contact our corporate human resources representative and/or you wish to continue to remain anonymous, we encourage you to call the Company’s Employee Alertline at 1-877-HELP-URI. Thank you.

Explore other reviews about United Rentals

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture, people I work with, company culture 🙌

Cons

There are not any cons

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and a plethora of tools ans support. Company truck for sales reps at $75 per pay period. It’s a very well known company so you get a lot of business from national accounts. If you can get your foot in the door, it’s an experience that’s worth it. No regrets.

Cons

Due to their size and like so many publicly traded companies, there is a huge disconnect on the expectations. My manager did his best but you could tell his bosses were asking for unachievable results. My sales manager was clueless at her role and no sales experience to lead a team. Things she would ask from us were counter productive. Not anything I couldn’t deal with.

See reviews by: Helpful|Rating|Date|All