United Rentals. Biggest doesn't make it the best company to work for - Anonymous employee United Rentals Employee Review

2.0
Mar 13, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big company. Physical working conditions are good. Pay rate is good. Overtime available if wanted. Something different every day because of variety of equipment. Never boring. Day seems to go quickly.

Cons

Policy and Procedure Bulletins are up to the discretion of management to follow up with how they want to.. Because it is written doesn't mean it needs to be followed by management. Going up the ladder with an issue, all the way to HR and believing they are listening and not getting results is very discouraging. The company pushes safety and work stoppages when an unsafe act is seen but no one listens. It seems that most of it is all talk, and United is doing it for company ratings and not the safety of the employee or customer.. United has gotten so big it seems that they have forgotten about the employee. You're just a number anymore. Because of its size United is more concerned with how its numbers look to stock holders. Because of the need to get equipment from the prep line to ready line and delivered to the customer quickly, quality is down. Customers are getting equipment that breaks down immediately and in some cases is unsafe. The customer should be the main concern and they are not anymore.

Explore other reviews about United Rentals

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture, people I work with, company culture 🙌

Cons

There are not any cons

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and a plethora of tools ans support. Company truck for sales reps at $75 per pay period. It’s a very well known company so you get a lot of business from national accounts. If you can get your foot in the door, it’s an experience that’s worth it. No regrets.

Cons

Due to their size and like so many publicly traded companies, there is a huge disconnect on the expectations. My manager did his best but you could tell his bosses were asking for unachievable results. My sales manager was clueless at her role and no sales experience to lead a team. Things she would ask from us were counter productive. Not anything I couldn’t deal with.

See reviews by: Helpful|Rating|Date|All