All talk and no action. - Sales Representative United Rentals Employee Review

2.0
Nov 20, 2010
Recommend
CEO approval
Business Outlook

Pros

If you produce results you will keep your job. Good job to have if you like weekends off and don't want any hassle when it is time to request vacation. Set work schedule so planning off work activities is easy. The benefits are decent.

Cons

Most of the management all the way up to regional level is unaware what it really takes to grow market share in this very competitive industry. Very subpar equipment compared to most of the competitors. There is a good old boy culture that doesn't realize or understand the intelligence and needs of the current customer base. Very shady hiring and firing practices. They will hire your replacement before you know your employment is terminated. United is infested with people that produce no results and do very little on a daily basis but are still employed because they were hired when the money flowing in the door and they were able to take credit for the major economic growth. The system of general rental and aerial divisions servicing the same projects and customers is a complete mess. If you work for general rental, the aerial division IS your competitor regardless of what management tells you. The branches are hurting for fleet and are severely understaffed.

Explore other reviews about United Rentals

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture, people I work with, company culture 🙌

Cons

There are not any cons

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and a plethora of tools ans support. Company truck for sales reps at $75 per pay period. It’s a very well known company so you get a lot of business from national accounts. If you can get your foot in the door, it’s an experience that’s worth it. No regrets.

Cons

Due to their size and like so many publicly traded companies, there is a huge disconnect on the expectations. My manager did his best but you could tell his bosses were asking for unachievable results. My sales manager was clueless at her role and no sales experience to lead a team. Things she would ask from us were counter productive. Not anything I couldn’t deal with.

See reviews by: Helpful|Rating|Date|All